Returns & Exchanges
At Leon's, we want you to be completely satisfied with your home furnishings. If your purchase doesn't perfectly fit your space, our flexible return and exchange policy ensures a seamless transition to the right piece.
Return Process
- 1.Initiate Your Request
Contact our customer care team or visit your local showroom within 30 days of delivery to start the return process for eligible items.
- 2.Prepare the Item
Ensure the furniture or appliance is in its original condition, including all packaging, manuals, and accessories to qualify for a full refund.
- 3.Schedule Pickup or Drop-off
Arrange for our white-glove delivery team to collect large furniture items from your home, or bring smaller accessories directly back to any Leon's location.
- 4.Receive Your Refund
Once our warehouse inspects the returned item, your refund will be processed back to your original payment method, typically within 5-7 business days.
